Frequently Asked Questions
Welcome to the Medicare Insurance Digest FAQ page!
We've compiled answers to common questions about Medicare, life insurance, and retirement planning to help you navigate these important decisions with clarity and confidence.

General Questions
What is Medicare Insurance Digest, and what services do you offer?
Medicare Insurance Digest, led by Susan Faccone, is your trusted partner for Medicare, insurance, and retirement planning in the greater Western Pennsylvania region. We offer personalized guidance on understanding Medicare plans (including Medigap vs Medicare Advantage), enrolling in Medicare, exploring different types of life insurance (Term, Whole, and Universal Life), and comprehensive retirement planning services. Our goal is to simplify these complex topics so you can make informed decisions.
Where is Medicare Insurance Digest located, and what areas do you serve?
We proudly serve clients throughout the greater Western Pennsylvania region, including Pittsburgh (Allegheny County), Monroeville and surrounding areas, Blairs County, Indiana County, Butler County, Cambria County, Clearfield County, Westmoreland County, Jefferson County, and Green Township. Our services are available in the comfort of your own home.
Are your services truly complementary and confidential?
Yes, our services are complementary, confidential, and provided with the utmost care for your needs and concerns. We are here to help you understand your options without any pressure to sell.
How can I book a consultation with Susan Faccone or her team?
You can easily Book Today through our website or Contact Us directly. We strive to make scheduling convenient for you. If Susan Faccone is unavailable, you can book with one of her expertly trained teammates at Banker's Life.
Medicare Questions
I'm new to Medicare. Where should I start?
If you're new to Medicare, our "New To Medicare" section and "Getting Started with Medicare: What You Need to Know" guide are excellent resources. We provide personalized assistance to help you navigate the initial steps of enrolling in Medicare with ease, understanding all parts, plans, and deadlines to avoid costly mistakes.
What are the different parts of Medicare, and what do they cover?
We offer comprehensive coverage explanations to help you understand the four parts of Medicare (Part A, B, C, and D) and what each covers. We simplify the complexities so you can make informed decisions about your Medicare plan.
Can you help me compare Medicare Advantage Plans and Medigap policies?
Absolutely! One of our key services is to explain Medigap vs Medicare Advantage Plans and help you compare plans to find the best fit for your needs and budget. We'll outline the benefits and drawbacks of each so you can choose with confidence.
How can Medicare Insurance Digest help me with Medicare enrollment?
We provide enrollment assistance to help you during annual or special enrollment periods. We'll guide you through the process, ensuring you secure your Medicare plan with confidence.
Are there programs available to help me save money on Medicare costs?
Yes, we can look for programs to help save you money on your Medicare expenses. We are committed to finding solutions that protect your savings and ensure you have the best options available.
Retirement Planning Questions
How can Medicare Insurance Digest assist with retirement planning?
We are your trusted partner in retirement planning, offering personalized services to help you build the life you want for your later years. Our comprehensive services include helping you picture your retirement lifestyle, know your income sources, protect against the "what ifs" with the right healthcare and insurance, and minimize taxes legally with expert advice.
What makes your retirement planning approach unique?
With over 32 years of experience as a Registered Nurse, Susan Faccone brings compassion, understanding, and a client-centered approach to sound retirement and Medicare planning. We prioritize personalized planning that fits your unique needs and goals, ensuring you enjoy the freedom you've earned.
Do you offer guidance on financial planning beyond just Medicare?
Yes, our services extend to clear financial planning advice, regardless of your wealth. We aim to help you make informed decisions about your future, turning uncertainty into peace of mind.
Life Insurance Questions
Why is life insurance important for my financial future?
Life insurance is crucial for protecting your family and securing your financial future. We explain the importance of life insurance and how it can benefit you at any age, providing peace of mind.
What are the different types of life insurance available, and how do I choose the right one?
We offer comprehensive explanations of the different types of life insurance, including Term Life Insurance, Whole Life Insurance, and Universal Life Insurance. We'll help you understand the unique benefits of each option to find the perfect fit for your lifestyle and goals.
Can Medicare Insurance Digest help me review my existing life insurance policies?
Yes, we can review your policies to ensure they still meet your needs and provide optimal coverage. Our goal is to ensure you have the best options available to protect your loved ones.
About Susan Faccone and Her Approach
What is Susan Faccone's background and philosophy?
Susan Faccone is an Independent Retirement Expert for Bankers Life specializing in Medicare and Life Insurance. With 32 years as a Registered Nurse, she brings compassion, understanding, and a client-centered approach. Her philosophy is to keep things simple, help you understand your options, and ensure you feel good about your choices. She meets with clients at their kitchen table, like friends, ensuring you are "taken care of, not just with coverage, but with kindness and clarity every step of the way."
How does Susan Faccone's nursing background benefit her clients
Her background in healthcare gives her a unique understanding of the challenges her clients face. This allows her to offer personalized solutions with honesty, a compassionate ear, and utmost care for your needs and concerns, providing guidance you can trust, from someone who truly cares.